Got a query? Our frequently asked questions page may have the answer you are looking for. You can also check out how we deal with complaints or find departmental contacts. If your concern is urgent, please call the Church Offices on 0131 225 5722.
For non-urgent queries, comments, feedback or complaints please fill in our contact form.
The Church of Scotland
121 George Street
Telephone: 0131 225 5722
This is our main administration office where the central administration functions and meetings of the Church are carried out.
For all media enquirie please go to our Media Centre for details on how to contact us.
47 Milton Road East
Switchboard: 0131 657 2000
The Social Care Council of the Church, known as CrossReach, provides care and support services across Scotland. Its central administration is based at Charis House.
How to find us
121 George Street
The offices are within a 20 minute walk, or 10 minute taxi ride during rush hour, of Edinburgh's two main train stations at Waverley and Haymarket, as well as its bus station at St Andrew's Square. Buses serving the city include Megabus, Scottish Citylink and Stagecoach, which operates the Fife park and ride facility from Inverkeithing. Edinburgh Airport is approximately 30 minutes away by direct bus link or car. A park and ride facility also exists at nearby Ingliston.
You can also take a bus across the city, with the closest stops along Princes Street. City bus services include Lothian Buses and First Bus. You can find out about other travel options at www.traveline.org.uk
There are facilities along George Street and South Castle Street, but parking can be notoriously difficult at times and it is not recommended that visitors use the parking bays outside the offices if they are likely to be staying for a long time. Parking costs are 45p for every 15 minutes, up to a maximum of three hours (£5.40), and charges apply from 8.30am to 6.30pm. Traffic wardens operate in the area at all times. There are a number of longer term parking facilities within a 20 minute walk of the offices at the Saint James' Centre, Morrison Street and Kings Stables Road.
The offices are within a five minute walk of Brunstane railway station, which is served by First Scotrail via Waverley station in the heart of the city. Buses serving Charis House include Lothian Buses, which stop close to the offices on Milton Road East. Edinburgh Airport is approximately 18 miles away, although there is no direct bus link.
The offices are on the A1 off the Edinburgh City Bypass at the Newcraighall junction.
There are ample parking facilities in the grounds of Charis House for visitors.
Office opening hours
The Church of Scotland offices at 121 George Street are open from 9am to 5pm Monday to Friday.
The CrossReach offices at Charis House are open from 8.45am to 4.45pm from Monday to Thursday and 8.45am to 3.45pm on Friday.
Information for disabled visitors
The Church of Scotland is committed to meeting the guidelines laid out in the 1995 Disability Discrimination Act which isdesigned to end discrimination against people with special needs.
121 George Street
The offices in George Street have wheelchair-friendly access, which is adjacent to the 'traditional' entrance. Once inside the building, a lift enables those with mobility problems to access all floors. A toilet for the disabled is available on the ground floor. There are also a number of parking bays for those with the official blue disabled parking permits immediately outside the office.
As a former eventide home, Charis House offers easy access for those with mobility problems. All meeting rooms are on the ground floor, along with toilet facilities and the dining room. A lift also serves the building and doors are wide enough to accommodate wheelchairs. There are ample parking facilities in the grounds of Charis House which are suitable for disabled visitors.