Complaining about a council, committee or court

If you are complaining about a council, committee or court of the Church of Scotland then your first step is to send a written complaint (by email or letter) to the Solicitor of the Church of Scotland:

If the Solicitor of the Church of Scotland is unavailable then please contact the Depute Solicitor:

If your complaint involves the Solicitor or a member of the Law Department then you should send your written complaint to:

Complaints Handling Procedure

The Solicitor (or Secretary) may appoint an investigating officer to carry out the complaints handling procedure, or they may liaise directly with you and the respondent (the subject of the complaint).

Complaints will be accepted from third parties, as long as the individual affected has given their personal consent.

For more information about what constitutes a complaint, who can make a complaint, anonymity, time limits, and the process for handling complaints, please read the Councils and Committees Complaints Handling Procedure.